Payment Policy
Payments are accepted by Visa Card or Mastercard. Please be aware there is a $50 AUD Reef Tax & Fuel Levy to pay onboard your trip (mandatory national park fees), Please advise of any special dietary or other requirements in your booking message. Contact our friendly staff if you wish to receive a complimentary bus pick up by calling +61 7 4037 2700 or including the name of your Cairns City accommodation in the booking message.
Cancellation Policy
Terms and conditions - Please inform of dietary or other special requirement prior to date of travel. Please inform our friendly staff of your pick up location. - Locations, prices and itinerary are subject to change due to unforeseen circumstances without notice but with full consideration for your enjoyment and safety. - Travel and dive insurance are highly recommended. Scuba Diving (applies to both certified and first time divers): - No refunds on uncompleted dives. -- You will be required to complete a medical questionnaire before participating in any scuba activities. Some medical conditions OR medications may prevent you from scuba diving unless a current Queensland Diving Medical Certificate can be shown to the Dive Instructor. For example: heart disease, asthma, epilepsy or diabetes. If you are unsure of a particular medical condition or medication, please check with the dive organisation before booking your trip. Passengers intending to dive but restricted due to the aforementioned will not be offered a refund. - Please remember you need to allow 24 hours from your last dive before flying.
Terms And Conditions
Maximum baggage alowance of 20kg per passenger (additional secure beggage storage available free of charge). All guests are required to sign an agreement to terms and conditions of the trip and complete a medical statement in accordance with Queensland diving regulations. Some divers may be required to present a medical clearance to dive if they currently have, or have a history of, certain medical conditions or are taking any medication - please check with us prior to your trip if unsure. Dive tours are for certified divers only - please bring proof of certification on the trip. Travel and scuba diving insurance including medical evacuation cover are strongly recommended. Travel and itineraries are subject to weather conditions and other unforeseen circumstances and may be cancelled at the discretion of the company and/or Captain for passenger and vessel safety. Specific dive sites and number of dives not guaranteed. Please be aware there is a $60 AUD Reef Tax & Fuel Levy to pay onboard your trip (mandatory national park fees)
